1. SHIPPING DESTINATIONS
- We offer FREE SHIPPING throughout the United States,Europe, Caribbean, Canada, Australia, New Zealand, Singapore, South Korea and Japan.. For International destinations not listed above please contact us to inquire if shipping is available to your location and if there are additional fees.
- We DO NOT SHIP to Muslim Majority Countries, India and Africa.
2. SHIPPING INFORMATION AND SHIPPING TIMES
- The doll is sent in unmarked box via Fedex/DHL, we will provide a tracking number once it ships out.
- For CREDIT CARD ORDERS we will only ship to verified billing addresses.
- Total production time is 5-10 days, and shipping times is about 5-7 days. So one should typically get your doll in 10-15 days. It will be shipped out from the production facility in China, and be delivered to your home discreetly packaged in blank box. A signature will be required.
- Customs Agents might open the box for inspection, and you may be charged duties.
- On rare occasion an unavoidable delay may occur during the production of your doll, of which we will notify you via email.
3. PRE-SHIPPING INSPECTION AND PHOTOS
- You can request to have photos email to you of the doll(s) prior to it being shipped. We can make minor adjustments like making minor modifications to the makeup
- Cancellations must be made within 2 days of purchase, we will refund the full amount of the order
- After the two day window all sales are final.